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January 7th, 2020 Platform Updates

Connect Lobby

Connect Lobby continues to improve! The Requests template screen has a fresh new look to make it even easier to quickly create a new Request Template. You can now also copy a template and create another one even faster. In addition, you can now safely remove images that you no longer wish displayed, walking directions are now showing the correct distance, and creating a new Event offers the ability to also quickly create a new event location or group.


Connect Signage

Your guests and meeting attendees can now find your upcoming event easier with a revamped Event tablet screen layout, as well as the display of the next upcoming event scheduled.



Reduce check-in time at your Hotel by 40% and enable valuable time savings and optimize staff scheduling with our Guest Precheck solution! Thanks to the power of our Guest Messaging and Connect Staff platform, you can now offer your arriving guests the ability to pre-check in to your hotel quickly and easily from their smartphone with a simple SMS message! Sign up today for a free 30 day trial!


Connect Mobile and Connect Staff

In-app Guest Messaging via Push Notifications has been restored. Respond to your guests' service requests with automated or custom responses.


Connect CMS

Our Connect CMS platform has experienced intermittent brief outages over the last few days. We sincerely regret any inconvenience this may have caused, and rest assured that our team is working tirelessly to resolve the issues. As we continue to apply improvements to the platform, you may experience brief periods of downtime over the course of the next few weeks. We will send further notifications should we expect maintenance downtime that exceeds 1 hour.