James Mitchell
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Recent activity by James Mitchell-
How Connect Staff Works
Connect Staff provides real-time guest and staff communication. A request can be created by a guest or a staff member, which will alert an appropriate staff member. This staff member addresses the ...
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Assign and forward requests
In the Connect Staff mobile app, choose the desired request category after selecting your property. Click on the request you would like to assign or forward. Press the 3 dots at the upper right cor...
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Create a New Request
To create a new request in iOS Tap the Create icon as shown in the screenshot Select from the available new requests listed Fill in all appropriate responses, including additional name or location...
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3202L - 7002L Computer Module Insertion/Removal
Caution: Remove the power cord from IDS before installing this product. Remove the ECM docking cover from the rear of the IDS. Plug the power module into the ECM dock on the rear of the IDS. ECM m...
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3200L - 7000L Computer Module Insertion/Removal
Note: Disconnect AC power from the touch monitor before installing theComputer Module. Installing the Computer Module while AC power isconnected to the touch monitor will damage the Computer Module...
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3203L - 5503L Computer Module Insertion/Removal
Caution: Remove the power cord from IDS before installing this product. Remove the screw from the ECM docking tray cover. Place the ECM guide rails over the corresponding guides on the rear of t...
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Elo 55" - 5502L (EOL)
Overview Elo’s 5502L 55-inch interactive digital signage display delivers a professional-grade large format touchscreen in a slim, integrated package. Part of Elo’s 02-Series, the 5502L is designed...
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Default Apple TV / Missing Apps
If an Erase & Reset has been finished but there was a drop in the network, or an issue with Apples activation servers. This could cause the unit to start back up with either all or some of the ap...
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Getting started with Connect Staff
Connect Staff can be accessed via PC, tablet or mobile device. All users must have individual user login credentials. These will be based on email address and password. Connect Staff can be downl...
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How do I change my Username and Password?
Changing your username can be done by clicking your name at the top right of the CMS interface and selecting Your Account. Clicking on the Account tab will let you change your password aswell as ...