James Mitchell
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Articles
Recent activity by James Mitchell-
How Do I Create An Event Location?
Manage Locations Add New e.g. "Grand Ballroom"
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How Do I Create An Event Group?
Manage Groups Add New e.g. "Hospitality Conference 2025"
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Guest Requests Analytics in Connect CMS
The Experience Engine's Content Management System (Connect CMS) now features a new Analytics section dedicated to Guest Requests. Gain valuable insight in your Property's Guest Requests patterns an...
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How Do I Rearrange My Features?
Property > Features Hover, then drag over the right side of your Feature Arrange features in order Save Order
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Property Features Page
Once you have the feature page located under the property section in CMS, you can begin adding feature category’s and individual features. There will be a picture along with the name of the propert...
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How Do I Add a Feature?
Adding a feature is the next step in displaying what your hotel offers through our built software applications or lobby boards. The first step is to click the Add Feature option from the property f...
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How Do I Remove A Feature?
Select the settings cog next to the amenity you wish to delete. Select the Delete option **WARNING: This is a permanent action. Please be sure you wish to delete the amenity permanently, as only ...
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Managing Recommendations
On the left-hand side, click on the recommendation tab. Once on the recommendation page click search. The page will load with recommendations that currently appear on your device. Click “Incl...
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Customized SMS Message Campaigns
The SMS Messaging platform provided by Monscierge allows to seamlessly integrate SMS messaging campaigns with the Guest Requests system. The SMS Messaging platform provided by Monscierge, offered a...
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Exit Monscierge Software
You will need to reach out to support@monscierge.com to acquire your unique PIN Please follow this short guide to exit our software so that you can make any changes and connect to your network....