James Mitchell
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Articles
Votes on activity by James Mitchell-
How do i change the layout of my Home Screen?
Monscierge | Lobby defaults to None as a Home Screen Option - this is the standard view with six orbs centered above the sponsership banner. Depending on your focus, you might wish to display your...
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Adding a IR Repeater
1.Attached the small end of the IR Repeater to the face of the Apple TV box on the lowerlefthand side of the face.You should ensure that it is affixed over the red area as seen in the graphic bel...
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Configuring your Hospitality TV for Monscierge Compatibility
Samsung Using your Samsung OEM Remote Power on your Samsung TV Select: Mute > 1 > 1 >9 Select: Power Source Change the Power Source to the HDMI port number to which the Apple TV is connected. ...
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Default Apple TV / Missing Apps
If an Erase & Reset has been finished but there was a drop in the network, or an issue with Apples activation servers. This could cause the unit to start back up with either all or some of the ap...
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How Do I Create An Event Location?
Manage Locations Add New e.g. "Grand Ballroom"
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How Do I Create An Event Group?
Manage Groups Add New e.g. "Hospitality Conference 2025"
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Guest Requests Analytics in Connect CMS
The Experience Engine's Content Management System (Connect CMS) now features a new Analytics section dedicated to Guest Requests. Gain valuable insight in your Property's Guest Requests patterns an...
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Maps & Transportation
How to configure maps and transportation information within Monscierge.
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Property Features Page
Once you have the feature page located under the property section in CMS, you can begin adding feature category’s and individual features. There will be a picture along with the name of the propert...
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How Do I Rearrange My Features?
Property > Features Hover, then drag over the right side of your Feature Arrange features in order Save Order