- Is the touch not accurate?
- Is there no touch at all?
- Are touches being picked up with nobody in front of the screen
Please start by cleaning the screen : See: Touchscreen Cleaning and Maintenance
If the issue is not resolved please contact support either via a web support ticket or email support@monscierge.com
We will then guide you through preforming a re-calibration of the screen that should only take 5 minutes.