Messaging and Staff Collaboration

General

• Customized SMS Message Campaigns
• Getting started with Connect Staff
• Create a New Request
• How Connect Staff Works
• Responding to a request

Videos

• Request Handling Video Examples
• Request Examples
• How to Manage Requests Templates/Groups
• SMS Messaging
• How to Make Requests

Troubleshooting

• Mobile app does not load
• Unable to login

Advanced Mobile Options

• Assign and forward requests
• Send welcome message
• Refine, filter and sort requests

Workflows and Examples

• Housekeeping
• Maintenance
• Reception